Managing Email Notifications

Overview

Pet Breeder Hub sends emails to keep you informed about activity on your account — such as new reviews, litter alerts, and important account updates. You can customize which emails you receive at any time.

Types of Emails We Send

Account emails — Password resets, email verification, and security alerts. These cannot be turned off as they are essential for account security.

Activity emails — Notifications when someone writes a review for your kennel, when a saved breeder adds a new litter, or when your litter alert is triggered.

Marketing emails — Occasional newsletters, platform updates, and feature announcements.

Managing Your Email Preferences

1. Log in to your Pet Breeder Hub account.
2. Go to your account settings. For pet seekers: Account → Security. For breeders: Breeder Dashboard → Account tab.
3. Find the "Email Preferences" section.
4. Toggle individual notification types on or off based on your preferences.
5. Click "Save" to apply your changes.

Unsubscribing from Emails

Every marketing and activity email includes an "Unsubscribe" link at the bottom. Click it to immediately stop receiving that type of email.

You can also visit /unsubscribed directly to manage your preferences without logging in, using the link from any email.

Note: Unsubscribing from marketing emails does not affect essential account emails like password resets and security alerts.

Troubleshooting

I am still receiving emails after unsubscribing.

• It may take up to 24 hours for changes to take effect. Previously scheduled emails may still be delivered.
• Make sure you unsubscribed from the correct email type. Account security emails cannot be turned off.

I am not receiving any emails at all.

• Check your spam or junk folder and mark Pet Breeder Hub emails as safe.
• Verify your email address is correct in your account settings.
• Check that you have not accidentally unsubscribed from all notification types.